You’ve made it to the part where we tell you what we are doing about your privacy.
Let’s chat about it
Something is not right. Where am I?
You’ve stumbled upon our Privacy Policy willingly 😉
Oh, sooo, where is the privacy policy? I don’t see it.
Relax, buddy. We know you were expecting something wordy, black and white. But we don’t do that here.
Why not?
Well, for three reasons.
- We want you to understand our privacy policy (genuinely)
- We are legally required to share it with you
- And we don’t want you not get bored reading it
After all…… this is Hapy Co, not Boring Co
Wow! Privacy Policies always disappoint me. But yours is different. I should share this with my friends.
Aah! We sure would suggest adding the hashtags
#I_enjoyed_reading_privacy_policy
#hapy_privacy_policy_rocks
And done.
Woah! That was fast.
Now what else should I know?
Ask away.
Do Privacy Policies change, and will yours?
Yes. Privacy Policies change as the services and portfolios of businesses change. These updates are mostly good for you (customers). It lets you stay informed about what data is collected about you and what are your rights. Oh, and by the way, sometimes we make mistakes. We then have to correct our errors in the policy (also called ‘updating). Please don’t sue us for that 🙁
Haha. Fine with me.
Will you inform me if you change the Privacy Policy?
Sure we will. But hey, we need a way to communicate that to you, don’t we? A banner on the main page would be nice. It’ll work.
But what if I need to keep myself updated without going to the website? I am a busy person, you know.
Understood. You can subscribe to our Privacy Policy newsletter. But, let us tell you one thing, you won’t be getting many emails. We despise spam. Whenever we update our Privacy Policy, we’ll send you an update on what changed and should you be worried.
Soooo, where should I sign up?
Just send us a blank email at hello@hapy.co, only type in “Privacy Policy Updates” in the subject. You’ll get an email once a year or maybe even less. Good for you and great for us. Cleaner inbox for you and quality work for us.
And what’s with that ‘should you be worried’ thing?
Oh, that. Let’s say if we ever get bought out by Google, we will put a red flag on this website and email you as well. It’ll be called ‘Abandon ship mateys’. We hope Google doesn’t see this 😉
Haha! But what if I don’t like the changes in the Privacy Policy?
We hope you do, but if not, we might have to part ways. We’ll still be friends, just not business partners. We hope you find a great replacement.
What if I love the updates?
Then keep using our website, buddy. Browse it, read our wonderful blogs, and keep using our services.
Ok, what’s next? Or is it the end?
We still have a lot to tell you. Now. Ahem.
*clears throat*
*Lawyer accent*
We (“Hapy Co”) will explain to you (“Customer”) how we (“Hapy Co”) treat the personal information (“Personal Information”) we collect from visitors.
What is “Personal Information”? And why are you making a lousy lawyer accent?
Let us explain. Apologies for my bad accent. I do like to imitate. One day I’ll surely get there.
“Personal Information” or personally identifiable information (PII) is any information that can make you stand out (identified) from the crowd. Information that is not publicly available. Want some delicious pii?
I see. Tell me some examples… Hey, wait a minute. I see what you did there. You knew I was going to ask about examples of PII. I’m impressed.
That’s why we’re here. To Impress you 🙂
Personally identifiable information (PII) includes:
- Name
- Email address
- Home address
- Phone number
- Social Security Number
- IP address
Woah!
You forgot to ask one thing.
Visitor? Someone who visits a website. Like me visiting your hilarious website.
* In shock *
How did you know?
Haha. Telekinetic Powers!
Can you explain to me what this IP address is?
Just like your home address and phone number, you have what’s called an Internet Protocol (IP) address while using the internet. They are just a bunch of numbers (e.g. 192.168.15). If you want to chat with Hapy, you must know its IP address. Once known, you can share and receive whatever you want. Simple.
How we protect and use what we collect from our visitors
Frankly speaking, Hapy, what do you do with all this? Just being curious.
It’s your right to know. We’re glad you brought it up. So, whatever personal information we collect about you (visitor), we use it for four things:
- To respond to inquiries
- To improve our service
- To send newsletters to those who register and
- To customize our website’s user experience
I am letting it sink in for a moment.
Take your time. No pressure. You can remember what we do with your data using the mnemonic RISC. Respond, Improve, Send, and Customize your experience in the best possible way.
How creative and RISCY! Pun intended.
Good stuff 😉
So, Hapy, now that I know what you do with the data you collect. Can you tell me what you specifically don’t do with it?
We understand you well, and we believe it’s a great question. We sell, rent or share the personal information we collect with other companies.
Woah! Are you serious?
Nope. We are bluffing. How could we? Got you good. Didn’t we?
Phew! Don’t ever do that again.
We don’t, and we won’t sell, rent or share the personal information we collect with other affiliated and non-affiliated companies but there are exceptions to this. Please don’t be too quick to judge.
Suppose you provide us with payment information when you avail our services. In that case, it is necessary for us to pass that information to a third-party payment processor. They securely handle and process your credit card information on our behalf, implementing industry best standards. If we can trust them, so can you.
We must comply if disclosing the information is necessary to investigate or prevent any illegal activities. And we know neither you nor we are criminals. The chances are improbable.
If we are sent a subpoena or a court order to share the information we have collected. We have to comply as well. But this is usually specific to an individual account, not the whole database. And suppose we are dealing with a situation where legal claims are made against us (we know you wouldn’t). In that case, we will have to share the information to protect our credibility and prove our innocence.
If you specifically and explicitly request that we share the Personal Information, you have provided us (We can’t resist declining you).
If Hapy merges with another company or is acquired by another company (let’s say Google). We would then have to share the information with them as we will be a single entity.
That was a mouthful. You went lawyer on me again 🙂
Yeah. Sometimes we have to. We hope you understand.
I did understand it. But how can I know about this?
We will ensure that you, as our customer, get a fair chance to get prior notification about any such disclosure of information.
Any request other than this will not be entertained by us, and we will bring in reinforcements to defend your data to the end. Even pull the plug on our services if the need arises like Lavabit. So, are we good?
That’s how you protect my information but what about within your company?
Within our company, we use the principle of least privilege (PoLP). It’s a big word but an exciting strategy. The CIA uses this. How cool is that? They copied it from us ;). Employees only know what they need to know. All the information is treated as confidential. This results in fewer chances of user data being accessed and misused.
I am sold, but what happens to my data if I’m not from the United States?
Your personal information might be taking a long ride on the internet, going from one country to another. These countries might not have as strong privacy and data protection laws as your own country. Even with your data’s movement, your personal information will always be governed by this Privacy Policy. Period.
What do we collect and when?
So, Hapy, what specific information do you collect about me? I am only asking about myself.
*in an evil Darkseid accent*
We know who you are and where you are. Mwahaha!
Name: Peter Parker, aged 25
Location: Palo Alto, San Francisco, California.
Browser: Chrome
IP address: 172.155.32.11
OS: Windows
Another prank of yours?
You betcha, but an elaborate one. One day there just might come a Peter and fall for it. But don’t ask us what spidey is doing in Cali. We don’t know either. Might have just landed his dream job.
Man, I am learning a lot of new stuff.
Let us tell you even more.
Basically, we know and store just three types of things:
Firstly, there’s the stuff you send us using the contact forms on our site — your name, your email address, and whatever else you choose (If you think something is unnecessary, by all means skip it).
Then comes the payment information. This is only shared with us when you purchase something from us (We have a lot of great stuff to offer, are you up for it?). This information includes your billing and shipping address, payment information, credit card number, security code and expiration date. If you wish to avoid this, there is a solution to this. Use privacy.com. It allows you to buy stuff online without websites and companies ever coming to know about your account details. Seems fun? Do give it a try, but after reading this Privacy Policy 🙂
Finally, there are things that your browser tells us. Frankly speaking, that’s how the internet works and not your browser’s fault. So, no need to blame him. Your browser shares the following information:
- IP address
- Software and hardware attributes
- The requested pages
- The data from our cookie
Cookies! You made me hungry. Not fair.
No, no. Wait. We are not talking about those scrumptious delicacies you eat with a glass of milk.
Cookies are small files stored on your computer. They are the things that allow you to stay logged in to a website. But, they are not limited to that. They can be used to store other information, such as your preferences. So we don’t have to ask you every time. Feels terrible when some websites do that? Eh?
If you don’t want cookies, you can just go to your browser settings and disable websites from storing those delicious cookies on your computer. Problem solved.
What do you use cookies for?
We use them for two things. Keep track of your preferences (the ones you have told us about) and deliver ads to you (sometimes).
And you don’t eat them?
Yes, we do. But not these ones.
Anything else I should know about?
Two actually. We want to understand what visitors (you) do on our website. We don’t have someone at our disposal 24/7 to do this on our behalf. So, “Google Analytics” seemed a reasonable choice. Google Analytics’ privacy policy can be found at Google Privacy & Terms. You can opt out of this by installing the Google Analytics opt-out browser add-on. We also use the Smush plugin to compress and optimize images. You wouldn’t want to wait hours just trying to load a webpage? Wouldn’t you? Smush plugin’s privacy policy can be found at Who We Are. We are also using third party integrations to identify visitors of this website. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
And by the power vested in us, we declare that these privacy policies are now a part of Hapy’s Privacy Policy.
Amazing.
Your rights regarding your personal information
What are my rights here?
You have the right to see all the information you have provided us and the right to demand the deletion of all the data we have collected about you. All within a reasonable time.
Is Hapy safe for kids?
Well, our service is not usually addressed to individuals under 18. It is safe to use if that’s what you are asking about. Also, we try our best not to knowingly collect any personal information from minors. If we get to know about it or if you as a parent are concerned, communicate to us, and we will make sure all that information sees the incinerator quickly.
I know. Thanks for this wonderful Privacy Policy with a twist.
Thank YOU for taking the time out of your busy life to read it. Cosider me your fan.
You know what? You just made our day. Bless you!
If you have any queries regarding our Privacy Policy or suggestions for us, drop us an email at:
Ciao!