The privacy part, in plain English.

Here is what we collect, why we collect it, how we use it, and what control you have over your information.

The details

Last updated: August 18, 2026

Something is not right. Where am I?

You’ve stumbled upon our Privacy Policy willingly. 😉

Oh, sooo, where is the privacy policy? I don’t see it.

Relax, buddy. We know you were expecting something wordy, black and white. But we don’t do that here.

Why not?

Well, for three reasons:

We want you to understand our privacy policy (genuinely).
We are legally required to share it with you.
And we don’t want you to get bored reading it.

After all… this is Hapy Co, not Boring Co.

Aah! We sure would suggest adding the hashtags:
#I_enjoyed_reading_privacy_policy
#hapy_privacy_policy_rocks

And done.

Woah! That was fast.

Now what else should I know?

Ask away.

Do Privacy Policies change, and will yours?

Yes. Privacy Policies change as the services and portfolios of businesses change. These updates are mostly good for you (customers). They let you stay informed about what data is collected about you and what your rights are. Oh, and by the way, sometimes we make mistakes. We then have to correct our errors in the policy (also called “updating”). Please don’t sue us for that. 🙁

Will you inform me if you change the Privacy Policy?

Sure we will. But hey, we need a way to communicate that to you, don’t we? A banner on the main page would be nice. It’ll work.

But what if I need to keep myself updated without going to the website? I am a busy person, you know.

Understood. You can subscribe to our Privacy Policy newsletter. But, let us tell you one thing, you won’t be getting many emails. We despise spam. Whenever we update our Privacy Policy, we’ll send you an update on what changed and whether you should be worried.

Just send us a blank email at hello@hapy.co, only type in “Privacy Policy Updates” in the subject. You’ll get an email once a year or maybe even less. Good for you and great for us. Cleaner inbox for you and quality work for us.

And what’s with that “should you be worried” thing?

Oh, that. Let’s say if we ever get bought out by Google, we will put a red flag on this website and email you as well. It’ll be called “Abandon ship mateys”. We hope Google doesn’t see this. 😉

Haha! But what if I don’t like the changes in the Privacy Policy?

We hope you do, but if not, we might have to part ways. We’ll still be friends, just not business partners. We hope you find a great replacement.

What if I love the updates?

Then keep using our website, buddy. Browse it, read our wonderful blogs, and keep using our services.

Ok, what’s next? Or is it the end?

We still have a lot to tell you. Now. Ahem.
clears throat

Lawyer accent “We (‘Hapy Co’) will explain to you (‘Customer’) how we (‘Hapy Co’) treat the personal information (‘Personal Information’) we collect from visitors.”

What is “Personal Information”? And why are you making a lousy lawyer accent?

Let us explain. Apologies for the bad accent. We do like to imitate. One day we’ll surely get there.

“Personal Information” or personally identifiable information (PII) is any information that can make you stand out (identified) from the crowd. Information that is not publicly available.

How we protect and use what we collect from our visitors

Frankly speaking, Hapy, what do you do with all this? Just being curious.

It’s your right to know. We’re glad you brought it up. We use the information we collect for these purposes:

To respond to inquiries
To arrange calls and manage client relationships
To measure and improve our website and services
To send newsletters to those who register
To understand marketing performance and show relevant advertising

We use only the information that is relevant to these purposes.

So, Hapy, now that I know what you do with the data you collect. Can you tell me what you specifically don’t do with it?

We understand you well, and we believe it’s a great question. We do not sell or rent your personal information for money. We share limited information with providers that help us operate the website, arrange bookings, manage inquiries, measure performance, and advertise our services.

These providers include Cloudflare for website delivery and security, Google for analytics and tag management, Meta, TikTok, and X for advertising measurement, Cal.com for bookings, and Basecamp for inquiry and client relationship management. Each provider processes information under its own terms and privacy policy.

If a third-party payment provider processes a payment for our services, that provider handles the payment details needed to complete the transaction.

We must comply if disclosing the information is necessary to investigate or prevent any illegal activities, or if we are sent a subpoena or a court order. This is usually specific to an individual account, not the whole database. If we are dealing with a situation where legal claims are made against us, we may have to share information to protect our credibility and prove our innocence.

If you specifically and explicitly request that we share the Personal Information you have provided us, we will.

If Hapy merges with another company or is acquired by another company (let’s say Google), we would then have to share the information with them as we will be a single entity.

That was a mouthful. You went lawyer on me again.

Yeah. Sometimes we have to. We hope you understand.

I did understand it. But how can I know about this?

We will ensure that you, as our customer, get a fair chance to get prior notification about any such disclosure of information.

Any request other than this will not be entertained by us, and we will bring in reinforcements to defend your data to the end — even pull the plug on our services if the need arises, like Lavabit. So, are we good?

That’s how you protect my information, but what about within your company?

Within our company, we use the principle of least privilege (PoLP). Employees only know what they need to know. All the information is treated as confidential. This results in fewer chances of user data being accessed and misused.

I am sold, but what happens to my data if I’m not from the United States?

Your personal information might be taking a long ride on the internet, going from one country to another. These countries might not have as strong privacy and data protection laws as your own country. Even with your data’s movement, your personal information will always be governed by this Privacy Policy. Period.

What do we collect and when?

So, Hapy, what specific information do you collect about me? I am only asking about myself.

We collect these main types of information:

Information you submit through an inquiry or booking flow, such as your name, email address, phone number, company details, and anything else you choose to provide.
Booking and relationship information, such as meeting details, inquiry status, and our follow-up activity.
Technical information, such as your IP address, browser and device details, requested pages, referring page, and cookie or advertising identifiers.
Marketing attribution information, such as UTM campaign values and advertising click identifiers.
Billing information that you or a payment provider supplies when you become a client.

Cookies! You made me hungry. Not fair.

No, no. Wait. We are not talking about those scrumptious delicacies you eat with a glass of milk.

Cookies are small files that a website or its providers store in your browser. Similar technologies can also store or read identifiers. They help services remember information, measure visits, and attribute advertising results.

You can block or delete cookies through your browser settings. Browser privacy tools and advertising-platform controls can also limit tracking. Blocking some technologies can affect website measurement or third-party features.

What do you use cookies for?

We use cookies and similar technologies for analytics and advertising measurement. Our booking providers may also use them when you interact with a booking feature.

Anything else I should know about?

Here are the website services that currently matter:

Google Tag Manager and Google Analytics: We use them to measure visits, page use, traffic sources, and website performance.
Meta Pixel and Conversions API: We use them to measure advertising and lead outcomes. For some lead and pipeline events, we may send hashed contact details, advertising identifiers, attribution details, and conversion information to Meta.
TikTok Pixel and X Pixel: We use them to measure page visits, advertising results, booking conversions, and selected website interactions.
Cal.com: We use it to provide booking availability, create meetings, and send calendar details.
Basecamp: We use it to manage inquiries, booking details, attribution information, and relationship stages.
Cloudflare: We use it to deliver and protect the website and its supporting services.

These services can process IP addresses, device and browser information, page information, identifiers, and event details. A booking or inquiry can also connect the information you submit with its source and campaign information.

We keep information only for as long as we need it for the purposes in this policy, our business records, dispute resolution, security, and legal obligations. Retention periods can vary by record type and provider.

Your rights regarding your personal information

What are my rights here?

Depending on where you live, you may have the right to access, correct, delete, restrict, or object to our use of your personal information. You may also have the right to withdraw consent or request a copy of your information.

Email hello@hapy.co to make a request. We may need to verify your identity before we complete it. You can also use your browser or advertising-platform controls to limit cookies and advertising measurement.

Is Hapy safe for kids?

Our service is not usually addressed to individuals under 18. It is safe to use if that’s what you are asking about, but we try our best not to knowingly collect any personal information from minors. If we get to know about it or if you as a parent are concerned, reach out to us, and we will make sure all that information sees the incinerator quickly.

I know. Thanks for this wonderful Privacy Policy with a twist.

Thank YOU for taking the time out of your busy life to read it. Consider us your fans.

If you have any queries regarding our Privacy Policy or suggestions for us, drop us an email at hello@hapy.co.
Ciao!