The privacy part, in plain English.

Here is what we collect, why we collect it, how we use it, and what control you have over your information.

The details

Something is not right. Where am I?

You’ve stumbled upon our Privacy Policy willingly. 😉

Oh, sooo, where is the privacy policy? I don’t see it.

Relax, buddy. We know you were expecting something wordy, black and white. But we don’t do that here.

Why not?

Well, for three reasons:

We want you to understand our privacy policy (genuinely).
We are legally required to share it with you.
And we don’t want you to get bored reading it.

After all… this is Hapy Co, not Boring Co.

Aah! We sure would suggest adding the hashtags:
#I_enjoyed_reading_privacy_policy
#hapy_privacy_policy_rocks

And done.

Woah! That was fast.

Now what else should I know?

Ask away.

Do Privacy Policies change, and will yours?

Yes. Privacy Policies change as the services and portfolios of businesses change. These updates are mostly good for you (customers). They let you stay informed about what data is collected about you and what your rights are. Oh, and by the way, sometimes we make mistakes. We then have to correct our errors in the policy (also called “updating”). Please don’t sue us for that. 🙁

Will you inform me if you change the Privacy Policy?

Sure we will. But hey, we need a way to communicate that to you, don’t we? A banner on the main page would be nice. It’ll work.

But what if I need to keep myself updated without going to the website? I am a busy person, you know.

Understood. You can subscribe to our Privacy Policy newsletter. But, let us tell you one thing, you won’t be getting many emails. We despise spam. Whenever we update our Privacy Policy, we’ll send you an update on what changed and whether you should be worried.

Just send us a blank email at [email protected], only type in “Privacy Policy Updates” in the subject. You’ll get an email once a year or maybe even less. Good for you and great for us. Cleaner inbox for you and quality work for us.

And what’s with that “should you be worried” thing?

Oh, that. Let’s say if we ever get bought out by Google, we will put a red flag on this website and email you as well. It’ll be called “Abandon ship mateys”. We hope Google doesn’t see this. 😉

Haha! But what if I don’t like the changes in the Privacy Policy?

We hope you do, but if not, we might have to part ways. We’ll still be friends, just not business partners. We hope you find a great replacement.

What if I love the updates?

Then keep using our website, buddy. Browse it, read our wonderful blogs, and keep using our services.

Ok, what’s next? Or is it the end?

We still have a lot to tell you. Now. Ahem.
clears throat

Lawyer accent “We (‘Hapy Co’) will explain to you (‘Customer’) how we (‘Hapy Co’) treat the personal information (‘Personal Information’) we collect from visitors.”

What is “Personal Information”? And why are you making a lousy lawyer accent?

Let us explain. Apologies for the bad accent. We do like to imitate. One day we’ll surely get there.

“Personal Information” or personally identifiable information (PII) is any information that can make you stand out (identified) from the crowd. Information that is not publicly available.

How we protect and use what we collect from our visitors

Frankly speaking, Hapy, what do you do with all this? Just being curious.

It’s your right to know. We’re glad you brought it up. Whatever personal information we collect about you (visitor), we use it for four things:

To respond to inquiries
To improve our service
To send newsletters to those who register
To customize our website’s user experience

You can remember what we do with your data using the mnemonic RISC: Respond, Improve, Send, and Customize your experience in the best possible way.

So, Hapy, now that I know what you do with the data you collect. Can you tell me what you specifically don’t do with it?

We understand you well, and we believe it’s a great question. We don’t sell, rent, or share the personal information we collect with other companies — but there are exceptions to this. Please don’t be too quick to judge.

Suppose you provide us with payment information when you avail our services. In that case, it is necessary for us to pass that information to a third‑party payment processor. They securely handle and process your credit card information on our behalf, implementing industry best standards.

We must comply if disclosing the information is necessary to investigate or prevent any illegal activities, or if we are sent a subpoena or a court order. This is usually specific to an individual account, not the whole database. If we are dealing with a situation where legal claims are made against us, we may have to share information to protect our credibility and prove our innocence.

If you specifically and explicitly request that we share the Personal Information you have provided us, we will.

If Hapy merges with another company or is acquired by another company (let’s say Google), we would then have to share the information with them as we will be a single entity.

That was a mouthful. You went lawyer on me again.

Yeah. Sometimes we have to. We hope you understand.

I did understand it. But how can I know about this?

We will ensure that you, as our customer, get a fair chance to get prior notification about any such disclosure of information.

Any request other than this will not be entertained by us, and we will bring in reinforcements to defend your data to the end — even pull the plug on our services if the need arises, like Lavabit. So, are we good?

That’s how you protect my information, but what about within your company?

Within our company, we use the principle of least privilege (PoLP). Employees only know what they need to know. All the information is treated as confidential. This results in fewer chances of user data being accessed and misused.

I am sold, but what happens to my data if I’m not from the United States?

Your personal information might be taking a long ride on the internet, going from one country to another. These countries might not have as strong privacy and data protection laws as your own country. Even with your data’s movement, your personal information will always be governed by this Privacy Policy. Period.

What do we collect and when?

So, Hapy, what specific information do you collect about me? I am only asking about myself.

Basically, we know and store just three types of things:

The stuff you send us using the contact forms on our site — your name, your email address, and whatever else you choose.
Payment information when you purchase something from us. This can include your billing and shipping address, payment information, credit card number, security code, and expiration date.
Things that your browser tells us: IP address, software and hardware attributes, the requested pages, and the data from our cookie.

Cookies! You made me hungry. Not fair.

No, no. Wait. We are not talking about those scrumptious delicacies you eat with a glass of milk.

Cookies are small files stored on your computer. They are the things that allow you to stay logged in to a website and can store preferences so we don’t have to ask you every time.

If you don’t want cookies, you can go to your browser settings and disable websites from storing them on your computer.

What do you use cookies for?

We use them for two things: to keep track of your preferences (the ones you have told us about) and to deliver ads to you (sometimes).

Anything else I should know about?

Two things:

We use Google Analytics to understand what visitors do on our website. You can opt out by installing the Google Analytics opt‑out browser add‑on.
We use tools like the Smush plugin to compress and optimize images and third‑party integrations to identify visitors. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners to associate these activities with other personal information. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

By the power vested in us, we declare that these third‑party privacy policies are now a part of Hapy’s Privacy Policy.

Your rights regarding your personal information

What are my rights here?

You have the right to see all the information you have provided us and the right to demand the deletion of all the data we have collected about you — all within a reasonable time.

Is Hapy safe for kids?

Our service is not usually addressed to individuals under 18. It is safe to use if that’s what you are asking about, but we try our best not to knowingly collect any personal information from minors. If we get to know about it or if you as a parent are concerned, reach out to us, and we will make sure all that information sees the incinerator quickly.

I know. Thanks for this wonderful Privacy Policy with a twist.

Thank YOU for taking the time out of your busy life to read it. Consider us your fans.

If you have any queries regarding our Privacy Policy or suggestions for us, drop us an email at [email protected].
Ciao!